Examining Innovation in Health
How do we embrace innovation and practical change in healthcare in a time of digital disruption? The Innovating Health Series to date has highlighted the need for stronger leadership, understanding the potential of digital, allowing space for creativity and innovation, highlighting the need to work collaboratively, and ensuring the need for health practitioner and consumer engagement as a critical piece in creating new value in the digital age.
This roundtable event will shift our focus in the series to the ‘how’. How we can embed innovation into a large health enterprise. How we can bring diverse partners together to innovate across the care continuum? How do we provide space to innovate and change in an already demanding and busy workplace? It will pose and examine a real life problem shared by a health executive, generate discussion, and incorporate an approach to work through collective ideas to practical solutions that can be shared immediately back in the workplace.
- Design thinking is a useful tool to gather new ways of thinking for well-established problems – of which we have many in healthcare. HISA will continue hosting these sessions and refine the format taking the learnings and feedback from this session. Most participants commented that they were going to take the process back to work and apply it there.
- Access to information was a critical component to all discussions and solutions posed to the problem. There were different models and solutions posed but information was the central theme for providing patients greater choice.
- Transparency in the process and access to information needs to happen at the start of the referral process. This is where the patient / consumer can be informed and seize the opportunity to make a choice.
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Chris Bain is an experienced former clinician, having worked clinically across the healthcare spectrum, and a health IMT practitioner, with a unique set of qualifications. He is an Australian leader in UX. He has extensive experience in designing, leading and running operational Information Management and Technology functions in healthcare organisations. He is also an active researcher and supervisor of post graduate students, with an adjunct appointment in the Monash University Faculty of IT. His chief interests are in the usability of technology in healthcare, data and analytics, software and system evaluation, technology ecosystems and the governance of IT and data.
The Innovating Health Series returned to Melbourne for the final event of 2017. A design thinking format was introduced and used to address the problem statement posed by Chris Bain, Professor of Practice, Digital Health, Monash University. The design thinking session...
At our roundtable for leaders examining practical change in the age of digital disruption, Innovation Guide Prof Chris Bain who chairs the HISA UX Network community of practice presented this problem for group discussion: “how can we assist patients to...
At our roundtable for leaders examining practical change in the age of digital disruption, a Macquarie University report was discussed called Assessing choice for public hospital patients. Sponsored by Commonwealth Bank of Australia, the report says...