COMING SOON!

Future Innovating Health Series events are coming! Hold on tight for the next round of roundtables to be released.

Healthcare has plenty of innovation.
The problem is that these innovations are fragmented – we don’t just need product innovation in healthcare, we need system innovation.”

Simon Terry,
Change Agents Worldwide

Knowledge Translation in Healthcare:

They sentenced me to twenty years of boredom
for trying to change the system from within.”

Leonard Cohen, as quoted by Health Leader Roundtable Participant

 
 
Responding to Changes in Funding and Payments:

We have been here before and we know the complexities.
It is not so much what can be done, but how it can be implemented.”

Dr Jeremy Sammut Centre for Independent Studies

Health leaders and industry experts

committed to raising the profile of digital health innovation

and doing something about it

Creating a New Conversation

HISA is pleased to partner with Accenture on the Innovating Health thought leadership series.

Using round-table events as a catalyst, targeting topical health industry challenges, we aim to raise the profile of the digital health innovation agenda in healthcare. We seek to bring together health leaders with industry experts, challenging the zeitgeist with disruptive perspectives, harnessing our collective ideation and ultimately generating new solutions to stimulate sector change.

We are creating a new conversation. Never before has the Australian health system experienced such an imperative to change and the need to transform is vital for both system sustainability and improved population health.

How does health get a Culture of Innovation?

Simon Terry, Founder of Change Agents Worldwide, led a recent discussion in Sydney with a number of health and industry leaders to understand what can be done with the culture of innovation in healthcare. Reflecting on the recent Australian Government’s Innovation...

read more

Ultimately – the greatest challenge of all is “how”

The Innovating Health Series returned to Melbourne and re-examined the Culture of Innovation in Healthcare with a particular focus on system innovation. It addressed a problem statement from a previous session: “Healthcare has plenty of innovation. We have world...

read more

How does health get a Culture of Innovation?

Simon Terry, Founder of Change Agents Worldwide, led a recent discussion in Sydney with a number of health and industry leaders to understand what can be done with the culture of innovation in healthcare. Reflecting on the recent Australian Government’s Innovation...

How can our health leaders make valuable changes to the culture of innovation in healthcare?

The Innovating Health Series returned to Melbourne. This roundtable re-examined the Culture of Innovation in Healthcare with a particular focus on ‘system innovation’. It addressed a problem statement from a previous session. “Healthcare has plenty of innovation. We...

Ultimately – the greatest challenge of all is “how”

The Innovating Health Series returned to Melbourne and re-examined the Culture of Innovation in Healthcare with a particular focus on system innovation. It addressed a problem statement from a previous session: “Healthcare has plenty of innovation. We have world...

Perceptions of Innovation in Healthcare – What is required

A recent Innovating Health Roundtable event held in Sydney explored the Culture of Innovation in Healthcare. A key discussion point was in regards to the perceptions of what innovation means in healthcare. Most people when they think about innovation in Australian...

Innovating Health – Exploring the Culture of Innovation

HISA was excited with the level of engagement and participation at the first of our Innovating Health Roundtables. We discussed the Culture of Innovation in Healthcare. We thank the attendees for their attendance. We also thank Simon Terry for his guidance and...

Simon Terry guides the first Innovative Health roundtable

In the very first roundtable, Simon explored the culture, approaches and systems required for effective innovation in healthcare. What are the business drivers of innovation in healthcare? What are the disruptive services, product offerings, technologies and business...

Alex Burke, Tigerspike

Abstract "The industry is clearly, there’s no shortage of kind of excitement around innovation and no shortage of funding but it definitely feels like there needs to be a change of mind-set around how you deliver innovation. I think still looking at technology in a...

David Roffe, St Vincent’s Hospital

Abstract "One of the issues which we discussed was about patient centricity and the comment I made was doctors and clinicians are always patients centric. The problem is that, it’s their patient and what we’ve got to do is to actually open up, get the continuum of...

Dr Denis Bauer, CSIRO

Abstract "I do think it’s an exciting space to be in at the moment because we do have so many opportunities to really truly make a difference in the healthcare system that we can experience from within the next 10 years. So from that perspective, what I think is...

Ian Manovel, Accenture Australia

Abstract "We’re delighted to partner with HISA. Many of our staff are members of HISA and its Australia’s leading institution in this area. Digitals’ a big part of Accenture’s work and we’re actively supporting this series around healthcare innovation. Innovation...

Data sharing in the digital age

In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....

read more

Introducing health’s Silver Surfers

Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...

read more

Data sharing in the digital age

In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....

Introducing health’s Silver Surfers

Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...

Improving health system performance and the Internet of Things

For decades, the health system has measured its performance in terms of cost, quality, and effectiveness. The IoT allows new ways to gather and collect health data for monitoring care and conditions. If these technologies could be used to enable people to better...

What role will the Internet of Things play in the innovative transformation of healthcare?

David Jonas, Head of Health Market Quality R&D Program, and Chief Operating Officer of the Capital Market CRC (CMCRC), led a discussion in Brisbane with HISA members, health and industry leaders to understand the opportunity presented from the emergence of the...

What role will the Internet of Things play in the innovative transformation of healthcare?

David Jonas Head of Health Market Quality R&D Program and Chief Operating Officer of the Capital Market CRC (CMCRC) led a discussion in Brisbane with HISA members, health and industry leaders to understand the opportunity presented from the emergence of the...

David Jonas, Capital Markets CRC

David gives an introduction on the second roundtable, specifically; how the internet of things and technology have the capabilities to create a precise and personalized health care system. David's objective is making health professionals realise that we can start...

David Bunker, Queensland Genomics Health Alliance

Abstract "One of the key things we need to think about with the Internet of Things is the proliferation, or volumes of data, that we're going to be experiencing. One of the things we learnt in developing national electronic health records, and thinking about...

Mal Thatcher, Healthcare Executive / CIO

Abstract "Internet of Things opens up huge opportunities particularly around consumer engagements which has been an area in healthcare and particularly in e-health that has been lacking. Health technology implementation has been focused on healthcare professionals and...

Tracey Kay, Axiomatic

Tracey Kay "I’m interested in understanding from all the diverse participants here today. What’s some of the problems are that they think that perhaps the Internet of Things could help them to solve where we can maybe get some efficiencies and improved patient...

Joe Griffiths, Senior Consultant

Joe Griffiths "I think the new devices and the dropping of the cost of the devices is going to enable much better connection between the patient now and all forms of health. And, I think it’s not so much as accessing the data through your current smart phones it’s...

Top 5 digital health trends show the power of people

Keeping up with changing technology is vital, but it’s just as important to evolve the consumer experience, care delivery methods and career development opportunities for the healthcare workforce. The Digital Health Technology Vision 2016 report by Accenture revealed...

read more

How do we balance innovation against risk

Whilst we embrace digital programs and solutions to innovate and support health system change, we must be aware of the ever increasing and inherent risks to health operations and the protection of health related data. This roundtable explored the question: how do we...

read more

e-safety

E-safety is all about patient safety. Help us reduce the risk from incorrect, missing, incomplete and delayed health information. Take part in this consultation. E-safety is all about patient safety. Help us reduce the risk from incorrect, missing, incomplete and...

read more

Top 5 digital health trends show the power of people

Keeping up with changing technology is vital, but it’s just as important to evolve the consumer experience, care delivery methods and career development opportunities for the healthcare workforce. The Digital Health Technology Vision 2016 report by Accenture revealed...

How do we balance innovation against risk

Whilst we embrace digital programs and solutions to innovate and support health system change, we must be aware of the ever increasing and inherent risks to health operations and the protection of health related data. This roundtable explored the question: how do we...

e-safety

E-safety is all about patient safety. Help us reduce the risk from incorrect, missing, incomplete and delayed health information. Take part in this consultation. E-safety is all about patient safety. Help us reduce the risk from incorrect, missing, incomplete and...

Theresa Meadows, US Department of Health and Human Services

Abstract "Cybersecurity has become a major topic. It struck me that I have to protect the kids and the best way to do that is to get more engaged and more involved. So when the Cybersecurity opportunity came available I thought 'you know that’s something I would...

Simon Goodrich, Portable

Abstract "What I found really interesting was that we’ve moved beyond just the basic word of people’s individual security and it’s a broader security of all of us together with this sharing of information. And if anything, what was really interesting is two points;...

Ryan Turan, Art of Cyberwar

Abstract "I felt that a lot of the conversation was about security from the perspective of trying to protect your information and more of a reactive paradigm. I felt like the conversation in healthcare hasn’t changed much in the last several years that we need to...

Mei Ling Doery, Innovation Advisor

Abstract "I think we need to really raise awareness amongst the practicing community and also I guess the entrepreneurial community about just how significant this topic is. I think that we’ve all grown up blissfully unaware of just how vulnerable we might be and I...

Steve Nicholl, Amazon Web Series

Abstract "It’s fascinating to be thinking further about tomorrows problems and cybersecuity is a big problem for every CIO. I feel for them because many of them are still trying to solve yesterday’s problems, the last decade’s problems with operating systems and...

Shane Smith, Healthcare Executive

Abstract "I think one of the biggest takeaways was the fact that we’re all seemingly focused on data security and integrity of data and particularly around client confidentiality but at the end of the day if you can’t even access your network because of a power outage...

Simon Eid, Splunk

Abstract "I think the key is around collaboration and I think the organizations need to collaborate a lot better around how they see the market, how they want to progress with it. I think the second part is how they use their data. The data for me is probably the most...

Introducing health’s Silver Surfers

Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...

read more

Jason Potts, RMIT University Melbourne

Abstract "Well, I’m an innovation economist and the problems with health and the problems with human cyberspace from innovation perspective are just enormous. These are both fields that are mired in legacy effects that where innovation is expensive and difficult,...

read more

Introducing health’s Silver Surfers

Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...

How can we innovate by blending data across health and human services?

As service design thinking focuses on the consumer and data blends across multiple service providers, data capture and information exchange are critical to success in addressing rising costs and future sustainability in health and welfare. There are significant...

Jason Potts, RMIT University Melbourne

Abstract "Well, I’m an innovation economist and the problems with health and the problems with human cyberspace from innovation perspective are just enormous. These are both fields that are mired in legacy effects that where innovation is expensive and difficult,...

Philip Browning, Guild of S&K

Abstract "Blockchain is an immerging technology. It enables a distributed system. Health has been in silos and welfare has been in the other silos. Blockchain provides the opportunity to decentralize data and to individual actives to own the data and potentially...

Annette Panzera, Catholic Health Australia

Abstract "Well, I was very interested in what he had to say because I have longed for in Australia that not being able to share information between health providers is actually a great detriment to the patient and the question of ownership of the data that would lead...

Marcus Dawe, Health Horizon

Abstract "So, I think the takeaway is that the technology in innovation is happening and its around everywhere. In fact there’s global explosion of innovation. How do we actually get that into our healthcare systems, how do we get our doctors doing that and also...

Ian Bull, ACT Health

Abstract "I think that the latest innovation with the Blockchain and how that applies in mobile health and artificial intelligence and looking forward to how we might service health rather than delivering health as large institutions in the future but more...

Digital health transformation survey

Digital transformation, while no panacea, is likely to be critical if major austerity measures are to be avoided. Technology driven models – particularly those that allow patients to do more for themselves – have the potential to cut costs, remove bottlenecks and even...

read more

Digital health transformation survey

Digital transformation, while no panacea, is likely to be critical if major austerity measures are to be avoided. Technology driven models – particularly those that allow patients to do more for themselves – have the potential to cut costs, remove bottlenecks and even...

How can our health leaders make valuable changes to the culture of innovation in healthcare?

The Innovating Health Series returned to Melbourne. This roundtable re-examined the Culture of Innovation in Healthcare with a particular focus on ‘system innovation’. It addressed a problem statement from a previous session. “Healthcare has plenty of innovation. We...

Data sharing in the digital age

In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....

read more

Knowledge translation: Ivory towers or a no-brainer

By Dr Josie Di Donato PhD, MBA, BHA Advocacy and Leadership Director, HISA Imagine two parties conversing in their respective foreign language, exchanging knowledge about making pizza dough - the translation and exchange effort would naturally be two-way. Yet in...

read more

A ‘pull’ for better processes to support the framing of research

At the Innovating Health discussion on Knowledge Translation, discussion guide Dr Tamika Heiden focused on a common understanding of knowledge translation. This included not just technical research and innovation, but also sociotechnical knowledge and change. We know...

Data sharing in the digital age

In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....

Knowledge translation: Ivory towers or a no-brainer

By Dr Josie Di Donato PhD, MBA, BHA Advocacy and Leadership Director, HISA Imagine two parties conversing in their respective foreign language, exchanging knowledge about making pizza dough - the translation and exchange effort would naturally be two-way. Yet in...

Josie Di Donato, HISA

Abstract "What I found really staggering is the statistic that there's a 17 year gap between when we know about new knowledge to when its actually put into practice; I think that is mind-boggling and I think that's a gap that really needs to be addressed. The other...

Craig Thomler, Accenture Interactive

Abstract "Yeah I think one of the key takeaways was that innovation is happening throughout the health ecosystem. There's no shortage of that innovation occuring. But one of the trouble that they're having right now accross the ecosystem is actually sharing that...

Tamika Heiden, Knowledge Translation Australia

Abstract "So today I really am keen to talk about sort of how we have a lot of innovation and a lot of great advances in our healthcare research, but how a lot of that is still underutilized and sorta kept in silos. And I'd like to sort of... well I hope the...

Do No Harm

Healthcare is a complex system where the general mind set is at first, ‘do no harm’. Traditionally, we require an evidence base to prove models and to implement change to ensure that it is based on peer review knowledge and experience. The trouble with this approach...

read more

Responding to Changes in Funding & Payments

The Innovating Health Series was in Sydney pre-Federal Budget 2017 for a roundtable examining the important area of healthcare funding and payment. The health leader roundtable discussed Responding to Changes in Funding and Payments against a backdrop of innovation....

read more

Innovative Private Models

The Innovating Health Series was back in Brisbane for another roundtable discussion, this time examining Innovative Private Health Models. This health leader roundtable discussed key elements of private health sector change and evolving models against a backdrop of...

Do No Harm

Healthcare is a complex system where the general mind set is at first, ‘do no harm’. Traditionally, we require an evidence base to prove models and to implement change to ensure that it is based on peer review knowledge and experience. The trouble with this approach...

A ‘pull’ for better processes to support the framing of research

At the Innovating Health discussion on Knowledge Translation, discussion guide Dr Tamika Heiden focused on a common understanding of knowledge translation. This included not just technical research and innovation, but also sociotechnical knowledge and change. We know...

Responding to Changes in Funding & Payments

The Innovating Health Series was in Sydney pre-Federal Budget 2017 for a roundtable examining the important area of healthcare funding and payment. The health leader roundtable discussed Responding to Changes in Funding and Payments against a backdrop of innovation....

Data sharing in the digital age

In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....

Knowledge translation: Ivory towers or a no-brainer

By Dr Josie Di Donato PhD, MBA, BHA Advocacy and Leadership Director, HISA Imagine two parties conversing in their respective foreign language, exchanging knowledge about making pizza dough - the translation and exchange effort would naturally be two-way. Yet in...

Introducing health’s Silver Surfers

Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...

Top 5 digital health trends show the power of people

Keeping up with changing technology is vital, but it’s just as important to evolve the consumer experience, care delivery methods and career development opportunities for the healthcare workforce. The Digital Health Technology Vision 2016 report by Accenture revealed...

Digital health transformation survey

Digital transformation, while no panacea, is likely to be critical if major austerity measures are to be avoided. Technology driven models – particularly those that allow patients to do more for themselves – have the potential to cut costs, remove bottlenecks and even...

Improving health system performance and the Internet of Things

For decades, the health system has measured its performance in terms of cost, quality, and effectiveness. The IoT allows new ways to gather and collect health data for monitoring care and conditions. If these technologies could be used to enable people to better...

Innovative Private Models

The Innovating Health Series was back in Brisbane for another roundtable discussion, this time examining Innovative Private Health Models. This health leader roundtable discussed key elements of private health sector change and evolving models against a backdrop of...

read more

Innovative Private Models

The Innovating Health Series was back in Brisbane for another roundtable discussion, this time examining Innovative Private Health Models. This health leader roundtable discussed key elements of private health sector change and evolving models against a backdrop of...

Do No Harm

Healthcare is a complex system where the general mind set is at first, ‘do no harm’. Traditionally, we require an evidence base to prove models and to implement change to ensure that it is based on peer review knowledge and experience. The trouble with this approach...

A ‘pull’ for better processes to support the framing of research

At the Innovating Health discussion on Knowledge Translation, discussion guide Dr Tamika Heiden focused on a common understanding of knowledge translation. This included not just technical research and innovation, but also sociotechnical knowledge and change. We know...

Responding to Changes in Funding & Payments

The Innovating Health Series was in Sydney pre-Federal Budget 2017 for a roundtable examining the important area of healthcare funding and payment. The health leader roundtable discussed Responding to Changes in Funding and Payments against a backdrop of innovation....

Data sharing in the digital age

In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....

Knowledge translation: Ivory towers or a no-brainer

By Dr Josie Di Donato PhD, MBA, BHA Advocacy and Leadership Director, HISA Imagine two parties conversing in their respective foreign language, exchanging knowledge about making pizza dough - the translation and exchange effort would naturally be two-way. Yet in...

Introducing health’s Silver Surfers

Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...

Top 5 digital health trends show the power of people

Keeping up with changing technology is vital, but it’s just as important to evolve the consumer experience, care delivery methods and career development opportunities for the healthcare workforce. The Digital Health Technology Vision 2016 report by Accenture revealed...

Digital health transformation survey

Digital transformation, while no panacea, is likely to be critical if major austerity measures are to be avoided. Technology driven models – particularly those that allow patients to do more for themselves – have the potential to cut costs, remove bottlenecks and even...

Improving health system performance and the Internet of Things

For decades, the health system has measured its performance in terms of cost, quality, and effectiveness. The IoT allows new ways to gather and collect health data for monitoring care and conditions. If these technologies could be used to enable people to better...

Past Roundtables

Roundtable 1 - Culture of Innovation
Guide Simon Terry The Culture of Innovation's Simon Terry
Date 27 April 2016
Location Sydney
About How can healthcare build a culture of innovation and ultimately transform to be a better connected system? There may be no shortage of good ideas, but there are still many internal, organisational and structural barriers which make it difficult to bring those ideas into reality. We need to start thinking differently about how we approach healthcare in general. That is, how we engage with health consumers and patients around their health literacy and personal well-being, how we manage good ideas to projects and acceptance of failure, and how we collaborate and work together as key stakeholders in building an asynchronous healthcare system.
More on this roundtableView roundtable’s report
Roundtable 2 - The Internet of Things
Guide David Jonas The Internet of Thing's David Jonas
Date 29 June 2016
Location Brisbane
About The Internet of Things has revolutionary capability to create a precise and personalized health care system. Although the IoT is relatively new, applications include the monitoring of health conditions using vital signs and medical devices, collecting personal biometric and tracking data through wearable devices, opportunities for real-time monitoring, smart home technologies and devices that can provide feedback for physical and mental health conditions. It also includes sensors and internet-enabled devices including smartphones, that are interconnected and intelligent with the ability for algorithm based decision making.
More on this roundtableView roundtable’s report
Roundtable 3 - Cybersecurity
Guides Theresa Meadows and Prof Trish Williams Cybersecurity's Theresa Meadows
Date 27 July 2016
Location Melbourne
About Cybersecurity is becoming an increasingly important topic to all health stakeholders involved in data collection and use – healthcare service providers, medical device manufacturers, health insurers, pharmaceutical companies, healthcare professionals and individual patients. How can we innovate and reform while dealing with increasing and more sophisticated cyber threats? There are issues around governance, risk appetite, protecting and sharing information and organisational preparedness. This is an important aspect of innovating, and one of the most challenging.
More on this roundtableView roundtable’s report
Roundtable 4 - The Blending of Health and Human Services
Guide Jason Potts Health and Human Services's Jason Potts
Date 1 September 2016
Location Canberra
About Is it innovative to digitise the activities we already do? New technologies, data exchange and associated governance models allow us to think differently about system innovation and the provision of services in the digital age. It is believed the accelerating pace of change will be driven by the health consumer, and those funding and delivering services need to innovate to meet consumer needs or be left behind. The question now is how to shift our focus to above-the-line innovation and redefine how we deliver those services.
More on this roundtableView roundtable’s report
Roundtable 5 - System Innovation
Guide Simon Terry System Innovation's Simon Terry
Date 23 November 2016
Location Melbourne
About Building on key themes that have been highlighted through the Innovating Health Series to date, the culture of innovation in healthcare will be further explored in this event to wrap up the year. Focusing our efforts on health system innovation specifically, rather than just product innovation is difficult but people agree is what is needed. How can our health leaders make valuable changes to the culture of innovation in healthcare highlighting system innovation changes and collaboration rather than just organisational led change?
More on this roundtableView roundtable’s report
Roundtable 6 - Knowledge Translation
Guide Dr Tamika Heiden Knowledge Translation's Tamika Heiden
Date 5 April 2017
Location Canberra
About Those working in healthcare for a while know that there is a lot of innovations and valuable research within healthcare. A lot of this though is untapped, fragmented and siloed. Translation of knowledge and innovations across healthcare continues to be a challenge. If we are investing considerable funding and effort into these areas, how much are we benefiting? How can be innovative with data science and analytics with vast amounts of data that research and evidence is generating? What would be required to fast track change and build scale to things we know that work or potentially work? How do we implement innovative change into a large scale and conservative delivery environment?
More on this roundtableView roundtable’s report
Roundtable 7 - Responding to Changes in Funding and Payments
Guide Dr Jeremy Sammut Responding to Changes in Funding and Payment's Jeremy Sammut
Date 3 May 2017
Location Sydney
About With expected MBS review outcomes and follow-on changes in funding and billing in healthcare there is potential for some notable changes in the business and service models of healthcare. With a focus on funding changes to build robustness and system sustainability, address specific patient cohort treatment needs, and provide access to more services in the home or community settings there is the potential for considerable change in the way healthcare is accessed and delivered. Where is the potential for innovation in the evolving models of healthcare funding and billing? Can we do more irrespective of funding?
More on this roundtableView roundtable’s report
Roundtable 8 - Innovative Private Models of Healthcare
Guide Nicholas Marlow Innovative Private Models of Healthcare's Nicholas Marlow
Date 28 June 2017
Location Brisbane
About In a time when disruption and health system change is constantly being highlighted and discussed, how can we learn from innovative models of healthcare. Increasingly the private sector is developing new business services and models of care which challenge traditional service delivery. How do we learn from, harness and scale these innovative business models?

At the same time, a customer experience focus and patient experience is increasingly being brought to the front of our thinking. User experience, user design, co-design are all words used to describe how we should be planning for future services. This begs the question “do you know who your customer is?”. Noting the triple aims of healthcare – enhancing patient experience, improving population health, and reducing costs—how do we factor in the quadruple aim – improving the work-life balance of health care providers, including clinicians and staff? Do we include professional and organisational staff as healthcare customers?

More on this roundtableView roundtable’s report
Roundtable 1 - Culture of Innovation
Guide Simon Terry
Date 27 April 2016
Location Sydney
About How can healthcare build a culture of innovation and ultimately transform to be a better connected system? There may be no shortage of good ideas, but there are still many internal, organisational and structural barriers which make it difficult to bring those ideas into reality. We need to start thinking differently about how we approach healthcare in general. That is, how we engage with health consumers and patients around their health literacy and personal well-being, how we manage good ideas to projects and acceptance of failure, and how we collaborate and work together as key stakeholders in building an asynchronous healthcare system.
More on this roundtableView roundtable’s report
Roundtable 2 - The Internet of Things
Guide David Jonas
Date 29 June 2016
Location Brisbane
About The Internet of Things has revolutionary capability to create a precise and personalized health care system. Although the IoT is relatively new, applications include the monitoring of health conditions using vital signs and medical devices, collecting personal biometric and tracking data through wearable devices, opportunities for real-time monitoring, smart home technologies and devices that can provide feedback for physical and mental health conditions. It also includes sensors and internet-enabled devices including smartphones, that are interconnected and intelligent with the ability for algorithm based decision making.
More on this roundtableView roundtable’s report
Roundtable 3 - Cybersecurity
Guides Theresa Meadows and Prof Trish Williams
Date 27 July 2016
Location Melbourne
About Cybersecurity is becoming an increasingly important topic to all health stakeholders involved in data collection and use – healthcare service providers, medical device manufacturers, health insurers, pharmaceutical companies, healthcare professionals and individual patients. How can we innovate and reform while dealing with increasing and more sophisticated cyber threats? There are issues around governance, risk appetite, protecting and sharing information and organisational preparedness. This is an important aspect of innovating, and one of the most challenging.
More on this roundtableView roundtable’s report
Roundtable 4 - Health and Human Services
Guide Jason Potts
Date 1 September 2016
Location Canberra
About Is it innovative to digitise the activities we already do? New technologies, data exchange and associated governance models allow us to think differently about system innovation and the provision of services in the digital age. It is believed the accelerating pace of change will be driven by the health consumer, and those funding and delivering services need to innovate to meet consumer needs or be left behind. The question now is how to shift our focus to above-the-line innovation and redefine how we deliver those services.
More on this roundtableView roundtable’s report
Roundtable 5 - System Innovation
Guide Simon Terry
Date 23 November 2016
Location Melbourne
About Building on key themes that have been highlighted through the Innovating Health Series to date, the culture of innovation in healthcare will be further explored in this event to wrap up the year. Focusing our efforts on health system innovation specifically, rather than just product innovation is difficult but people agree is what is needed. How can our health leaders make valuable changes to the culture of innovation in healthcare highlighting system innovation changes and collaboration rather than just organisational led change?
More on this roundtableView roundtable’s report
Roundtable 6 - Knowledge Translation
Guide Dr Tamika Heiden
Date 5 April 2017
Location Canberra
About Those working in healthcare for a while know that there is a lot of innovations and valuable research within healthcare. A lot of this though is untapped, fragmented and siloed. Translation of knowledge and innovations across healthcare continues to be a challenge. If we are investing considerable funding and effort into these areas, how much are we benefiting? How can be innovative with data science and analytics with vast amounts of data that research and evidence is generating? What would be required to fast track change and build scale to things we know that work or potentially work? How do we implement innovative change into a large scale and conservative delivery environment?
More on this roundtable
Roundtable 7 - Funding and Payments
Guide Dr Jeremy Sammut
Date 3 May 2017
Location Sydney
About With expected MBS review outcomes and follow-on changes in funding and billing in healthcare there is potential for some notable changes in the business and service models of healthcare. With a focus on funding changes to build robustness and system sustainability, address specific patient cohort treatment needs, and provide access to more services in the home or community settings there is the potential for considerable change in the way healthcare is accessed and delivered. Where is the potential for innovation in the evolving models of healthcare funding and billing? Can we do more irrespective of funding?
More on this roundtable
Roundtable 8 - Innovative Private Models
Guide Nicholas Marlow
Date 28 June 2017
Location Brisbane
About In a time when disruption and health system change is constantly being highlighted and discussed, how can we learn from innovative models of healthcare. Increasingly the private sector is developing new business services and models of care which challenge traditional service delivery. How do we learn from, harness and scale these innovative business models?

At the same time, a customer experience focus and patient experience is increasingly being brought to the front of our thinking. User experience, user design, co-design are all words used to describe how we should be planning for future services. This begs the question “do you know who your customer is?”. Noting the triple aims of healthcare – enhancing patient experience, improving population health, and reducing costs—how do we factor in the quadruple aim – improving the work-life balance of health care providers, including clinicians and staff? Do we include professional and organisational staff as healthcare customers?

More on this roundtable

Resources

Welcome to the ideas boom!

The National Innovation and Science Agenda
Australian Government Innovation Statement

A Blueprint for Growth

AICD – Governance of a Nation
Australian Insitute of Company Directors

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RT @louise_schaper 1 minute in and @ePatientDave has the audience engaged, laughing and we are loving it! #HDA17 pic.twitter.com/7QO5FqMqSO

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twitBird

quotechallenge the zeitgeist with disruptive perspectives CREATE A NEW CONVERSATION bring together health leaders HARNESS OUR COLLECTIVE IDEATION

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SYDNEY 11 - 12 April 2018 | #ATC18 @HISA_ATC
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