Creating a New Conversation
HISA is pleased to partner with Accenture on the Innovating Health thought leadership series.
Using round-table events as a catalyst, targeting topical health industry challenges, we aim to raise the profile of the digital health innovation agenda in healthcare. We seek to bring together health leaders with industry experts, challenging the zeitgeist with disruptive perspectives, harnessing our collective ideation and ultimately generating new solutions to stimulate sector change.
We are creating a new conversation. Never before has the Australian health system experienced such an imperative to change and the need to transform is vital for both system sustainability and improved population health.
Latest Discussion
Roundtable 7
Responding to Changes in Funding and Payments

Location Sydney – 3 May 2017
Roundtable 8
Innovative Private Models of Healthcare

Brisbane – 28 June 2017
Roundtable 9
Bringing It Together @ HIC

Brisbane – 8 August 2017
Roundtable 10
Examining Innovation in Health/

Melbourne – December 6 2017
How does health get a Culture of Innovation?
Simon Terry, Founder of Change Agents Worldwide, led a recent discussion in Sydney with a number of health and industry leaders to understand what can be done with the culture of innovation in healthcare. Reflecting on the recent Australian Government’s Innovation...
read moreHow can our health leaders make valuable changes to the culture of innovation in healthcare?
The Innovating Health Series returned to Melbourne. This roundtable re-examined the Culture of Innovation in Healthcare with a particular focus on ‘system innovation’. It addressed a problem statement from a previous session. “Healthcare has plenty of innovation. We...
read moreUltimately – the greatest challenge of all is “how”
The Innovating Health Series returned to Melbourne and re-examined the Culture of Innovation in Healthcare with a particular focus on system innovation. It addressed a problem statement from a previous session: “Healthcare has plenty of innovation. We have world...
read moreData sharing in the digital age
In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....
read moreIntroducing health’s Silver Surfers
Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...
read moreImproving health system performance and the Internet of Things
For decades, the health system has measured its performance in terms of cost, quality, and effectiveness. The IoT allows new ways to gather and collect health data for monitoring care and conditions. If these technologies could be used to enable people to better...
read moreTop 5 digital health trends show the power of people
Keeping up with changing technology is vital, but it’s just as important to evolve the consumer experience, care delivery methods and career development opportunities for the healthcare workforce. The Digital Health Technology Vision 2016 report by Accenture revealed...
read moreHow do we balance innovation against risk
Whilst we embrace digital programs and solutions to innovate and support health system change, we must be aware of the ever increasing and inherent risks to health operations and the protection of health related data. This roundtable explored the question: how do we...
read moree-safety
E-safety is all about patient safety. Help us reduce the risk from incorrect, missing, incomplete and delayed health information. Take part in this consultation. E-safety is all about patient safety. Help us reduce the risk from incorrect, missing, incomplete and...
read moreIntroducing health’s Silver Surfers
Older Australians are affluent, health literate and proactive in managing their own health and they are using digital tools to do so, reveals a new report from Accenture which says there is an emerging market for consumer digital health products. The report “Silver...
read moreHow can we innovate by blending data across health and human services?
As service design thinking focuses on the consumer and data blends across multiple service providers, data capture and information exchange are critical to success in addressing rising costs and future sustainability in health and welfare. There are significant...
read moreJason Potts, RMIT University Melbourne
Abstract "Well, I’m an innovation economist and the problems with health and the problems with human cyberspace from innovation perspective are just enormous. These are both fields that are mired in legacy effects that where innovation is expensive and difficult,...
read moreDigital health transformation survey
Digital transformation, while no panacea, is likely to be critical if major austerity measures are to be avoided. Technology driven models – particularly those that allow patients to do more for themselves – have the potential to cut costs, remove bottlenecks and even...
read moreHow can our health leaders make valuable changes to the culture of innovation in healthcare?
The Innovating Health Series returned to Melbourne. This roundtable re-examined the Culture of Innovation in Healthcare with a particular focus on ‘system innovation’. It addressed a problem statement from a previous session. “Healthcare has plenty of innovation. We...
read moreA ‘pull’ for better processes to support the framing of research
At the Innovating Health discussion on Knowledge Translation, discussion guide Dr Tamika Heiden focused on a common understanding of knowledge translation. This included not just technical research and innovation, but also sociotechnical knowledge and change. We know...
read moreData sharing in the digital age
In our rapidly changing world where the digital age is prominent and relevant in all our lives, we need to reflect on the role that digital plays in knowledge translation in healthcare. Fundamentally, we are getting to a point where there is no technology barrier....
read moreKnowledge translation: Ivory towers or a no-brainer
By Dr Josie Di Donato PhD, MBA, BHA Advocacy and Leadership Director, HISA Imagine two parties conversing in their respective foreign language, exchanging knowledge about making pizza dough - the translation and exchange effort would naturally be two-way. Yet in...
read moreDo No Harm
Healthcare is a complex system where the general mind set is at first, ‘do no harm’. Traditionally, we require an evidence base to prove models and to implement change to ensure that it is based on peer review knowledge and experience. The trouble with this approach...
read moreResponding to Changes in Funding & Payments
The Innovating Health Series was in Sydney pre-Federal Budget 2017 for a roundtable examining the important area of healthcare funding and payment. The health leader roundtable discussed Responding to Changes in Funding and Payments against a backdrop of innovation....
read moreInnovative Private Models
The Innovating Health Series was back in Brisbane for another roundtable discussion, this time examining Innovative Private Health Models. This health leader roundtable discussed key elements of private health sector change and evolving models against a backdrop of...
read moreExamining Innovation in Health
The Innovating Health Series returned to Melbourne for the final event of 2017. A design thinking format was introduced and used to address the problem statement posed by Chris Bain, Professor of Practice, Digital Health, Monash University. The design thinking session...
read moreLeaders examining practical change in the age of digital disruption by Chris Bain
At our roundtable for leaders examining practical change in the age of digital disruption, Innovation Guide Prof Chris Bain who chairs the HISA UX Network community of practice presented this problem for group discussion: “how can we assist patients to...
read moreLeaders examining practical change in the age of digital disruption by Macquarie University
At our roundtable for leaders examining practical change in the age of digital disruption, a Macquarie University report was discussed called Assessing choice for public hospital patients. Sponsored by Commonwealth Bank of Australia, the report says...
read morePast Roundtables
Roundtable 1 - Culture of Innovation
| Guide | Simon Terry | ![]() |
| Date | 27 April 2016 | |
| Location | Sydney | |
| About | How can healthcare build a culture of innovation and ultimately transform to be a better connected system? There may be no shortage of good ideas, but there are still many internal, organisational and structural barriers which make it difficult to bring those ideas into reality. We need to start thinking differently about how we approach healthcare in general. That is, how we engage with health consumers and patients around their health literacy and personal well-being, how we manage good ideas to projects and acceptance of failure, and how we collaborate and work together as key stakeholders in building an asynchronous healthcare system. | |
| More on this roundtableView roundtable’s report | ||
Roundtable 2 - The Internet of Things
| Guide | David Jonas | ![]() |
| Date | 29 June 2016 | |
| Location | Brisbane | |
| About | The Internet of Things has revolutionary capability to create a precise and personalized health care system. Although the IoT is relatively new, applications include the monitoring of health conditions using vital signs and medical devices, collecting personal biometric and tracking data through wearable devices, opportunities for real-time monitoring, smart home technologies and devices that can provide feedback for physical and mental health conditions. It also includes sensors and internet-enabled devices including smartphones, that are interconnected and intelligent with the ability for algorithm based decision making. | |
| More on this roundtableView roundtable’s report | ||
Roundtable 3 - Cybersecurity
| Guides | Theresa Meadows and Prof Trish Williams | ![]() |
| Date | 27 July 2016 | |
| Location | Melbourne | |
| About | Cybersecurity is becoming an increasingly important topic to all health stakeholders involved in data collection and use – healthcare service providers, medical device manufacturers, health insurers, pharmaceutical companies, healthcare professionals and individual patients. How can we innovate and reform while dealing with increasing and more sophisticated cyber threats? There are issues around governance, risk appetite, protecting and sharing information and organisational preparedness. This is an important aspect of innovating, and one of the most challenging. | |
| More on this roundtableView roundtable’s report | ||
Roundtable 4 - The Blending of Health and Human Services
| Guide | Jason Potts | ![]() |
| Date | 1 September 2016 | |
| Location | Canberra | |
| About | Is it innovative to digitise the activities we already do? New technologies, data exchange and associated governance models allow us to think differently about system innovation and the provision of services in the digital age. It is believed the accelerating pace of change will be driven by the health consumer, and those funding and delivering services need to innovate to meet consumer needs or be left behind. The question now is how to shift our focus to above-the-line innovation and redefine how we deliver those services. | |
| More on this roundtableView roundtable’s report | ||
Roundtable 5 - System Innovation
| Guide | Simon Terry | ![]() |
| Date | 23 November 2016 | |
| Location | Melbourne | |
| About | Building on key themes that have been highlighted through the Innovating Health Series to date, the culture of innovation in healthcare will be further explored in this event to wrap up the year. Focusing our efforts on health system innovation specifically, rather than just product innovation is difficult but people agree is what is needed. How can our health leaders make valuable changes to the culture of innovation in healthcare highlighting system innovation changes and collaboration rather than just organisational led change? | |
| More on this roundtableView roundtable’s report | ||
Roundtable 6 - Knowledge Translation
| Guide | Dr Tamika Heiden | ![]() |
| Date | 5 April 2017 | |
| Location | Canberra | |
| About | Those working in healthcare for a while know that there is a lot of innovations and valuable research within healthcare. A lot of this though is untapped, fragmented and siloed. Translation of knowledge and innovations across healthcare continues to be a challenge. If we are investing considerable funding and effort into these areas, how much are we benefiting? How can be innovative with data science and analytics with vast amounts of data that research and evidence is generating? What would be required to fast track change and build scale to things we know that work or potentially work? How do we implement innovative change into a large scale and conservative delivery environment? | |
| More on this roundtableView roundtable’s report | ||
Roundtable 7 - Responding to Changes in Funding and Payments
| Guide | Dr Jeremy Sammut | ![]() |
| Date | 3 May 2017 | |
| Location | Sydney | |
| About | With expected MBS review outcomes and follow-on changes in funding and billing in healthcare there is potential for some notable changes in the business and service models of healthcare. With a focus on funding changes to build robustness and system sustainability, address specific patient cohort treatment needs, and provide access to more services in the home or community settings there is the potential for considerable change in the way healthcare is accessed and delivered. Where is the potential for innovation in the evolving models of healthcare funding and billing? Can we do more irrespective of funding? | |
| More on this roundtableView roundtable’s report | ||
Roundtable 8 - Innovative Private Models of Healthcare
| Guide | Nicholas Marlow | ![]() |
| Date | 28 June 2017 | |
| Location | Brisbane | |
| About | In a time when disruption and health system change is constantly being highlighted and discussed, how can we learn from innovative models of healthcare. Increasingly the private sector is developing new business services and models of care which challenge traditional service delivery. How do we learn from, harness and scale these innovative business models?
At the same time, a customer experience focus and patient experience is increasingly being brought to the front of our thinking. User experience, user design, co-design are all words used to describe how we should be planning for future services. This begs the question “do you know who your customer is?”. Noting the triple aims of healthcare – enhancing patient experience, improving population health, and reducing costs—how do we factor in the quadruple aim – improving the work-life balance of health care providers, including clinicians and staff? Do we include professional and organisational staff as healthcare customers? |
|
| More on this roundtableView roundtable’s report | ||
Roundtable 10 - Examining Innovation in Health
| Guide | Chris Bain | ![]() |
| Date | 6 December 2017 | |
| Location | Melbourne | |
| About | Leaders examining practical change in the age of digital disruption. How do we embrace innovation and practical change in healthcare in a time of digital disruption? The Innovating Health Series to date has highlighted the need for stronger leadership, understanding the potential of digital, allowing space for creativity and innovation, highlighting the need to work collaboratively, and ensuring the need for health practitioner and consumer engagement as a critical piece in creating new value in the digital age. | |
| More on this roundtable | ||
Roundtable 1 - Culture of Innovation
| Guide | Simon Terry | |
| Date | 27 April 2016 | |
| Location | Sydney | |
| How can healthcare build a culture of innovation and ultimately transform to be a better connected system? There may be no shortage of good ideas, but there are still many internal, organisational and structural barriers which make it difficult to bring those ideas into reality. We need to start thinking differently about how we approach healthcare in general. That is, how we engage with health consumers and patients around their health literacy and personal well-being, how we manage good ideas to projects and acceptance of failure, and how we collaborate and work together as key stakeholders in building an asynchronous healthcare system. | ||
| More on this roundtableView roundtable’s report | ||
Roundtable 2 - The Internet of Things
| Guide | David Jonas | |
| Date | 29 June 2016 | |
| Location | Brisbane | |
| The Internet of Things has revolutionary capability to create a precise and personalized health care system. Although the IoT is relatively new, applications include the monitoring of health conditions using vital signs and medical devices, collecting personal biometric and tracking data through wearable devices, opportunities for real-time monitoring, smart home technologies and devices that can provide feedback for physical and mental health conditions. It also includes sensors and internet-enabled devices including smartphones, that are interconnected and intelligent with the ability for algorithm based decision making. | ||
| More on this roundtableView roundtable’s report | ||
Roundtable 3 - Cybersecurity
| Guides | Theresa Meadows and Prof Trish Williams | |
| Date | 27 July 2016 | |
| Location | Melbourne | |
| Cybersecurity is becoming an increasingly important topic to all health stakeholders involved in data collection and use – healthcare service providers, medical device manufacturers, health insurers, pharmaceutical companies, healthcare professionals and individual patients. How can we innovate and reform while dealing with increasing and more sophisticated cyber threats? There are issues around governance, risk appetite, protecting and sharing information and organisational preparedness. This is an important aspect of innovating, and one of the most challenging. | ||
| More on this roundtableView roundtable’s report | ||
Roundtable 4 - Health and Human Services
| Guide | Jason Potts | |
| Date | 1 September 2016 | |
| Location | Canberra | |
| Is it innovative to digitise the activities we already do? New technologies, data exchange and associated governance models allow us to think differently about system innovation and the provision of services in the digital age. It is believed the accelerating pace of change will be driven by the health consumer, and those funding and delivering services need to innovate to meet consumer needs or be left behind. The question now is how to shift our focus to above-the-line innovation and redefine how we deliver those services. | ||
| More on this roundtableView roundtable’s report | ||
Roundtable 5 - System Innovation
| Guide | Simon Terry | |
| Date | 23 November 2016 | |
| Location | Melbourne | |
| Building on key themes that have been highlighted through the Innovating Health Series to date, the culture of innovation in healthcare will be further explored in this event to wrap up the year. Focusing our efforts on health system innovation specifically, rather than just product innovation is difficult but people agree is what is needed. How can our health leaders make valuable changes to the culture of innovation in healthcare highlighting system innovation changes and collaboration rather than just organisational led change? | ||
| More on this roundtableView roundtable’s report | ||
Roundtable 6 - Knowledge Translation
| Guide | Dr Tamika Heiden | |
| Date | 5 April 2017 | |
| Location | Canberra | |
| Those working in healthcare for a while know that there is a lot of innovations and valuable research within healthcare. A lot of this though is untapped, fragmented and siloed. Translation of knowledge and innovations across healthcare continues to be a challenge. If we are investing considerable funding and effort into these areas, how much are we benefiting? How can be innovative with data science and analytics with vast amounts of data that research and evidence is generating? What would be required to fast track change and build scale to things we know that work or potentially work? How do we implement innovative change into a large scale and conservative delivery environment? | ||
| More on this roundtableView Roundtable’s Report | ||
Roundtable 7 - Funding and Payments
| Guide | Dr Jeremy Sammut | |
| Date | 3 May 2017 | |
| Location | Sydney | |
| With expected MBS review outcomes and follow-on changes in funding and billing in healthcare there is potential for some notable changes in the business and service models of healthcare. With a focus on funding changes to build robustness and system sustainability, address specific patient cohort treatment needs, and provide access to more services in the home or community settings there is the potential for considerable change in the way healthcare is accessed and delivered. Where is the potential for innovation in the evolving models of healthcare funding and billing? Can we do more irrespective of funding? | ||
| More on this roundtableView Rountable’s Report | ||
Roundtable 8 - Innovative Private Models
| Guide | Nicholas Marlow | |
| Date | 28 June 2017 | |
| Location | Brisbane | |
| In a time when disruption and health system change is constantly being highlighted and discussed, how can we learn from innovative models of healthcare. Increasingly the private sector is developing new business services and models of care which challenge traditional service delivery. How do we learn from, harness and scale these innovative business models?
At the same time, a customer experience focus and patient experience is increasingly being brought to the front of our thinking. User experience, user design, co-design are all words used to describe how we should be planning for future services. This begs the question “do you know who your customer is?”. Noting the triple aims of healthcare – enhancing patient experience, improving population health, and reducing costs—how do we factor in the quadruple aim – improving the work-life balance of health care providers, including clinicians and staff? Do we include professional and organisational staff as healthcare customers? |
||
| More on this roundtableView Rountable’s Report | ||
Roundtable 10 - Examining Innovation in Health
| Guide | Chris Bain | |
| Date | December 6 2017 | |
| Location | Melbourne | |
| How do we embrace innovation and practical change in healthcare in a time of digital disruption? The Innovating Health Series to date has highlighted the need for stronger leadership, understanding the potential of digital, allowing space for creativity and innovation, highlighting the need to work collaboratively, and ensuring the need for health practitioner and consumer engagement as a critical piece in creating new value in the digital age. | ||
| More on this roundtable | ||
Resources
Welcome to the ideas boom!
The National Innovation and Science Agenda
Australian Government Innovation Statement
A Blueprint for Growth
AICD – Governance of a Nation
Australian Insitute of Company Directors
Get engaged
SIGN UP FOR NEWS/EVENTS#Nursing #informatics call for papers now open for NIA 2018 in Sydney 29 July abstract guidelines here - submit by 16 April. bit.ly/2r7LJY4
challenge the zeitgeist with disruptive perspectives CREATE A NEW CONVERSATION bring together health leaders HARNESS OUR COLLECTIVE IDEATION










